Stay in touch with your loved ones!

Travel experiences come alive when they are shared with others.

All guests on board our ships can enjoy one hour of free Internet per day:

Write to your friends and family back home and share your latest pictures. This service will be offered as standard and will be included in the price of all cruises. If you need more than an hour to tell all your stories, you are welcome to remain online for a surcharge.

Fees:

  • One hour means the total duration of Internet use (60 minutes), regardless of how often you log in and log out. For example, you can divide this hour into three sessions of 20 minutes.
  • Time that is unused on one day cannot be carried over to the next day. Unused credit will expire at the end of a calendar day at 0.00 hrs (ship’s time).
  • Additional use of the Internet in excess of the free 60 minutes will be charged at € 0.19 per minute. No special notice will be given.
  • On board EUROPA and EUROPA 2 you can book the following data packages in addition: 
    - Data package S: 250 MB: € 25
    - Data package L 500 MB: € 39 
    - Data package paket XL: 1 GB: € 69
    - Social Media package: € 5 for 24 hours (valid for Facebook, What’s app, Twitter and Instagram).
  • Guests staying in Spa Suites, Penthouse Deluxe Suites and Penthouse Grand Suites on board EUROPA as well as guests staying in Grand Penthouse and Owner Suites on board EUROPA 2 will continue to enjoy free Internet at all times.
  • Use of the private email account is free 24 hours a day.
  • Each guest can have a maximum of two devices online at the same time.

Technical information:

  • The transmission speed may fluctuate depending on the ship’s position.
  • Email, Internet and telephone connectivity depends on satellites and cannot always be guaranteed due to the weather and the ship’s position, in particular in extremely northerly and southerly cruising areas. In extreme regions, such as the Arctic and Antarctica, the Internet, email and telephone service may not be available on a daily basis due to satellite positioning.
  • Data-intensive services (such as Skype), streaming services (e.g. Netflix, Amazon Prime, YouTube), file-sharing platforms and download libraries (e.g. iTunes) cannot be used for technical reasons.