Our inclusive services

- Exclusively outside cabins/suites – almost all with balcony/veranda
- Champagne and delicacies as a welcome gift
- Mini bar (soft drinks and beer) refilled daily
- Nespresso-Maschine
- 24-hour cabin/suite service
- Entertainment and information system (guest portal) with a diverse selection of films, music from various genres, audio plays and a personal e-mail inbox; additionally, live broadcasts and recordings of expert lectures and forward camera footage on our expedition ships.
- Free use of the Internet on board - free of charge for one hour per guest per day. A For further information and conditions click here.
- Exclusive service privileges and butler service in selected suites in higher categories
- One pair of binoculars and two sets of Nordic Walking poles in the cabin itself (expedition ships only)
- Digital newspaper service
- Gourmet restaurants at no extra charge with flexible table times and no fixed seating arrangements
- Full board: breakfast, late riser breakfast, lunch and dinner, patisserie and snacks
- Choice between à la carte and buffet for all meals
- Coffee and tea specialities
- Complimentary selection of soft drinks For all voyages starting from 03 January 2026
more on culinary delights on board
MS EUROPA & MS EUROPA 2
- Daily entertainment programme with renowned artists and experts from the genres of music, dance, artistry and talks
- Lectures by regional experts on topics relevant to the destination
- Lectures and workshops with renowned lecturers and experts
- Well-stocked on-board library
Discover our entertainment highlights

Expeditionships
- Presentations and multimedia lectures by renowned experts from various disciplines
- Use of the interactive Ocean Academy with individual knowledge formats
- Well-stocked on-board library
more on knowledge on board
- Heated seawater pool and whirlpool
- OCEAN SPA with sauna, steam bath and relaxation room (treatments available for a fee)
- Fitness area with sea view, wide range of courses and training equipment
- Tailor-made programmes for holistic wellbeing on selected voyages aboard EUROPA and EUROPA 2 – find out more
- Port information including maps and tips for going ashore or destination information
- Landings or rides in on-board Zodiacs (robust inflatable boats) or tenders (depending on the route and weather conditions)
- Zodiac rides, landings and hikes accompanied by experts (depending on the destination, expedition ships only)
- Available to borrow on our expedition ships: snorkelling equipment, kayaks, parkas, rubber boots
- Available to borrow on MS EUROPA und on MS EUROPA 2: Snorkelling equipment and bicycles (where permitted by local authorities)
- Shuttle transfer in selected, decentralised berths
- Comprehensive play, sports and creative programme for children aged 4 to 15 (MS EUROPA 2) and aged 4 to 12 (MS EUROPA – on advertised family cruises) – find out more
- Young explorers – exciting programme for 10 to 17-year-olds on our expedition ships on selected voyages during the holiday season – find out more
- Baby Welcome Package for parents with babies or toddlers up to and including 3 years of age (MS EUROPA & MS EUROPA 2) – find out more
all family cruises at a glance
- Harbour and airport fees

Enhanced service privileges in the higher suite categories

Guests who opt for the exclusive PLATINUM fare enjoy additional exclusive service privileges in the higher suite categories. These include a personal butler service, available around the clock to reliably take care of all your needs, as well as a fixed table reservation in selected restaurants, guaranteeing you maximum culinary flexibility and comfort.

You will also remain well connected at all times on board: thanks to unlimited, free internet, you can enjoy maximum freedom in your digital communication. These and other exclusive amenities vary depending on the ship and suite category. You can find more detailed information in the suite overview of our ships.

Our included services

Everything included – except compromises

Find the cruise of your dreams