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Declaration on barrier-free accessibility
TUI Cruises GmbH endeavours to make the website www.hl-cruises.com barrier-free in accordance with national accessibility legislation (like BFSG and BFSGV).
This accessibility statement applies to www.hl-cruises.com.
Status of compatibility with the requirements
The website www.hl-cruises.com is largely compliant with WCAG conformance level AA, WCAG 2.1.
Not barrier-free content
Some of the content listed below is not barrier-free:
| Test criterion | Status of adjustments |
| Some buttons do not have a name accessible to screen readers | In implementation |
| Some of the form elements are not linked to labels | In implementation |
| Some links do not have an easily recognisable name | In implementation |
| No form field has multiple labels | In implementation |
| Elements use unauthorised ARIA attributes | In implementation |
| ARIA roles are used for incompatible elements | In implementation |
| [aria-*] attributes do not match their roles | In implementation |
| Discarded ARIA roles were used | In implementation |
| Select elements sometimes have no associated label elements | In implementation |
| The contrast ratio of background and foreground colours is sometimes insufficient | In implementation |
| List elements (<li>) are not located in superordinate <ul>-, <ol>- or <menu>-elements | In implementation |
| Document has no <title>element | In implementation |
| Elements with role="dialogue" or role="alertdialogue" do not have a barrier-free name | In implementation |
This declaration was created on 18/06/2025. It was last reviewed on 28/06/2025.
Contact and Impressum
Would you like to inform us about existing barriers or request information on implementing barrier-free accessibility? For your feedback and any further information, please contact our responsible contact persons at infoservice@hl-cruises.com.
Hapag-Lloyd Cruises,
a TUI Cruises GmbH company
Heidenkampsweg 58
20097 Hamburg
Germany
Phone: + 49 40 307030 - 0
Telefax: + 49 40 307031 - 0
Email: infoservice@hl-cruises.com
Internet: https://www.hl-cruises.com
Managing director: Wybcke Meier (CEO), Frank Kuhlmann
Registered Office: Hamburg, Germany
District court of Hamburg: HRB 105222
You can contact an arbitration board if you are not satisfied with the answers you receive from the above-mentioned contact option. Our common goal: to find a solution to a problem with the help of the arbitration body. The arbitration procedure is free of charge and you do not need legal advice.
You can reach the arbitration board at
Phone: +49 (0)30 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de
Responsible market surveillance authority
In charge of market surveillance is the market surveillance authority of the Federal States „Marktüberwachungsbehörde für Barrierefreiheit von Produkten und Dienstleistungen“ (MLBF) in Magdeburg (Sachsen-Anhalt).
Letterbox 39 11 55
39135 Magdeburg
Phone: 0391 567 4530
Email: MLBF@ms.sachsen-anhalt.de