We will support you from the moment you begin to prepare for your trip: our on-board doctor will be at your service before the trip to answer your questions and provide medical information relating to your travels. We will make all the arrangements on your behalf for obtaining the necessary visas and, as far as possible, will save you the trouble of filling in the relevant applications (for guests from Germany, Austria and Switzerland). We will also attend to your luggage from start to finish. Before you set out, your cases will be collected from your home, and throughout the trip your baggage will be in the capable hands of our baggage master who will ensure that your baggage is taken by the fastest possible means from the airport to your hotel room. When you arrive in other countries, we will take care of all the formalities and, whenever possible, help you bypass any queues. Renowned experts will ensure authentic travel experiences and give you in-depth insight into foreign cultures. Your tour guide will be pleased at any time to attend to any individual plans you may have that are not in our travel programme.