Here you can find questions and answers relating to your "cruise above the clouds" in the ALBERT BALLIN private jet . Find out about how to prepare for your cruise, life on board your private jet and the experiences that await you ashore.
Exploring the world along less familiar routes that are difficult to access by means of scheduled flights - that is the appeal of a "cruise above the clouds" with the ALBERT BALLIN private jet. Our exceptional trips combine world-famous sights with lesser known, remote regions of the planet, where real discoveries are waiting to be revealed.
The exclusive benefits of travelling with the ALBERT BALLIN private jet:
Different from one journey to the next and depending on the destination - that is the nature of travelling with the ALBERT BALLIN private jet. We offer routes where the main focus is on culture, but also routes for travellers seeking adventure and for nature lovers.
We will support you from the moment you begin to prepare for your trip: our on-board doctor will be at your service before the trip to answer your questions and provide medical information relating to your travels. We will make all the arrangements on your behalf for obtaining the necessary visas and, as far as possible, will save you the trouble of filling in the relevant applications (for guests from Germany, Austria and Switzerland). We will also attend to your luggage from start to finish. Before you set out, your cases will be collected from your home, and throughout the trip your baggage will be in the capable hands of our baggage master who will ensure that your baggage is taken by the fastest possible means from the airport to your hotel room. When you arrive in other countries, we will take care of all the formalities and, whenever possible, help you bypass any queues. Renowned experts will ensure authentic travel experiences and give you in-depth insight into foreign cultures. Your tour guide will be pleased at any time to attend to any individual plans you may have that are not in our travel programme.
The following methods of payment are possible:
Hapag-Lloyd Cruises does not accept payment by direct debit.
You will be given an early-bird discount on your travels with the ALBERT BALLIN private jet. Those who make their minds up quickly will receive a 3 % reduction if they book by the date specified in the price table.
You do not need to allow for any additional costs when you travel with the ALBERT BALLIN private jet, apart from your personal budget for souvenirs or similar expenses. The published price for each journey includes:
Please note that the cancellation conditions for the ALBERT BALLIN private jet differ from those for our ships. The conditions for our ALBERT BALLIN private jet can be found here:
Our price includes a cancellation cost insurance policy from ERV (Europäische Reiseversicherung)/ERGO Group. The excess is 20 % of the refundable loss, but no less than € 25 per person. Together with the booking confirmation, you will receive an insurance certificate detailing the terms and conditions of insurance and other information. We recommend that you take out global travel insurance to cover baggage, personal liability and health. We also recommend that you take out travel curtailment insurance.
We offer many options for arriving at the airport of departure for your special adventure:
Choose between exclusive travel in a limousine, return 1st Class rail travel with Deutsche Bahn, or return flights in Business Class to the relevant departure airport. Of course, you are also welcome to make your own independent arrangements for getting to your travel adventure.
The price of your trip includes two luggage items at 40 kg per person, plus hand baggage.
For German, Austrian and Swiss citizens, Hapag-Lloyd Cruises will attend to visa arrangements and any visa fees on your behalf. For other nationalities, visa arrangements will take place on a case-by-case basis.
Every seat on board your private jet is the best seat. This is because the ALBERT BALLIN is fitted with seats for just 44 passengers to ensure you will enjoy the utmost comfort and luxurious spaciousness every moment of your flight. A dedicated seat is reserved for you throughout the entire journey, next to either a window or the aisle. All seats are arranged in pairs, while a generous seat pitch ensures you have plenty of space and invites you to sit back in comfort. Perhaps you would like to recline in total relaxation during the flight? Your angled lie-flat seat ensures that you travel in maximum comfort - thanks to a continuously adjustable backrest (up to 165° inclination) that you can easily adjust to your desired position and even transform into a comfortable recliner. Moreover, each seat also benefits from an iPad offering a tailor-made entertainment and information programme as well as the option to charge your personal electronic devices.
With no more than 44 guests in each exclusive group travelling on this private jet with top-quality features, you will enjoy every amenity and excellent service.
Each journey is accompanied by at least one expert on the selected themes.
The on-board language for all journeys with the ALBERT BALLIN private jet is German.
All gratuities on board are included in the price of the cruise. Acknowledgement of particularly good service is at the discretion of each guest.
Our excellent selection of wines and beverages is sure to meet your taste, as will the menus created exclusively for you. Let our on-board chef pamper you and enjoy the repeated sensation of coming home as you travel - across all borders.
To ensure that you have a pleasant journey, our team is accompanied by an on-board doctor, who is at your service at all times. Our on-board doctor will be at your service before and during the trip to answer your questions and provide medical information relating to your travels.
Catering in all hotels and on the shore excursions is included in the price of your adventure.
Wherever it is practical and feasible, we offer you a varied selection of programmes locally, and in addition plan for individual mealtime arrangements on every trip so that you can decide what, when and where you would like to eat. All of these options and choices are included in the cruise price. And if, on any occasion, the programme of the day is not entirely to your taste, our tour guide and team of experts will be happy to assist you to realise your own individual plans for the day.
We will be pleased to make individual inquiries on your behalf as to the possibility of booking different room categories in the hotels concerned.
Hapag-Lloyd Kreuzfahrten GmbH
Phone +49 40 307030 - 70
Fax +49 40 307031 - 70
We will be happy to attend to the transportation of your luggage. Before you set out, your cases will be collected from your home, and throughout the trip your baggage will be in the capable hands of our baggage master, who will ensure that your cases are taken to your hotel room by the fastest possible means.
During your travels with the ALBERT BALLIN private jet, all further transfer services are included in the price. Whether your continue your travel experience by bus, plane or train, you need have no worries - we are pleased to arrange everything on your behalf.
All shore excursions are included in your cruise price and will be arranged individually for you as desired at all destinations. Please feel free to consult our team of renowned experts locally.